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Bad Street Cred

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That’s the way you become a “new” MSFT: launch a browser that stalls, halts and doesn’t “find” the server, only after a refresh. The launch a operating system that takes hours to upgrade from the previous one, wasting an enormous amount of time on backing up the previous version. And finally launch a phone that doesn’t make and receive calls when you are holding it.

Three lessons on how to become the highly adorable MSFT. You have a long way to go Apple, but you will get there.